For any kind of relationship to work, dedication and management are required for both parties to uphold. It's the same thing when companies try to build a relationship with an IT firm, to guarantee that their projects are on target, they need to keep an open communication and deliver the same level of dedication on both their ends.
Check with stakeholders
To build a lasting relationship with the stakeholders, make sure that the changes being made is relevant to the company. Service Transition should always aim to incorporate their service changes with the company's limitations and service requirements. This would create less tension between all of the participants, and it encourages a stronger desire for integration and harmony.
Share Service Transition and release plans
Miscommunication and failure to deliver reports can create misfires in a relationhip. Try to relay as much information as needed, this includes any particular glitches, proposed changes and time and details concerning the possible release of a service change.
Sharing these kinds of information to the stakeholders is not just important, it is also necessary as they have so much at stake for their overall business. Whatever changes that transpires in the Service Transition process would greatly affect the future of their company.
Work with business relationship management and service level management
Service Transition would work more effectively if all parties involved are present and committed to the project. As the service process progresses, both business relationship management and service level management should work together closely to forge new breakthroughs in their goal of a better service delivery.
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