ITIL Service Transition aims to develop a stronger business structure, as it creates changes that tries to benefit the overall standing of a company. That is why to build a process that is synchronized with the company's requirements can only make the improve the service delivered by the Service Transition process.
Try to inquire about what the company wants to happen in their business; on whether what changes they want made in their service operations, how much they want to alter their original plans and what the budget constraints are for the Service Transition process.
With all the parties involved working towards a common goal, it would definitely equate to a better and more efficient service delivery.
Adopt programme and project management best practices
It is best to keep in mind the budget constraints and time limitations when deploying service changes. Service Transition would deliver more efficiently if it incorporates their release plans within the prerequisites of the business policies.
Provide clear and comprehensive plans
For changes to be made easier, it is best to have a detailed and comprehensive plan. By doing this, both the customer and the service provider can manage to accept changes and have it in conjunction with the Service Transition plans.
Manage stakeholder commitment and communications
Service Transition should always try to keep the communication lines open with its customers. With a steady relay of information between all the parties invovled, it would be easier to manage and remind the stakeholders their promised commitment to the project.
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